Canon PIXMA E400 series ไฟกระพริบแจ้งข้อผิดพลาด

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If an Error Occurs

When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.

When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on the computer screen. For some errors, the ON lamp and the Alarm lamp flashes alternately. Check the status of the lamps and the message, then take the appropriate action to resolve the error.

Support Code Corresponding to the Number of Flashes of the Alarm Lamp

Example of 2 times flashing:

(A) Flashes

(B) Goes off

Number of flashes

Cause

Support Code

2 flashes

There is no paper in the rear tray.

1000

3 flashes

The cover is opened while printing is in progress.

1203

Paper is jammed in the paper output slot.

1300

4 flashes

The FINE cartridge is not installed properly.

1687

5 flashes

The FINE cartridge is not installed.

1401

The FINE cartridge cannot be recognized.

1403

Appropriate FINE cartridge is not installed.

1485

8 flashes

The ink absorber is almost full.

1700, 1701

9 flashes

The protective material for the FINE cartridge holder or the tape may remain attached to the holder.

1890

11 flashes

Paper type and paper size settings are incorrect.

4102

12 flashes

You cannot print the contents on CREATIVE PARK PREMIUM.

4100

13 flashes

The ink may have run out.

1686

14 flashes

The FINE cartridge cannot be recognized.

1684

15 flashes

The FINE cartridge cannot be recognized.

1682

16 flashes

The ink has run out.

1688

Support Code Corresponding to the Number of Alternate Flashes of the ON Lamp and the Alarm Lamp

Example of 2 times flashing:

(A) Flashes

(B) Goes off

Number of flashes

Cause

Support Code

2 flashes

Printer error has occurred.

5100

7 flashes

Printer error has occurred.

5B00, 5B01

10 flashes

An error requiring you to contact the service center has occurred.

B200, B201

Other cases than above

Printer error has occurred.

5011, 5012, 5200, 5400, 6000, 6500, 6800, 6801, 6930, 6931, 6932, 6933, 6936, 6937, 6938, 6940, 6941, 6942, 6943, 6944, 6945, 6946

  • When a Support Code and a message are displayed on the computer screen:

    figure: Error message in Windows

Note

  • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code.

ที่มา http://ugp01.c-ij.com/ij/webmanual/Manual/W/E400%20series/EN/UG/ug_trouble0300.html

 

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